At MyCarsParts.com, we stand behind our products and want you to be completely satisfied with your purchase. Please review our policy below.

1. Returns Eligibility

• 30-Day Window: You may return most items within 30 days of delivery
• Condition Requirements: Items must be unused, in original packaging with all tags/manuals
• Proof of Purchase: Original order number or receipt required

2. Refund Process

• Processing Time: Refunds are processed within 30 days of receiving your return
Refund Methods:
• Original payment method (credit/debit/PayPal)
• Store credit available upon request
• Non-Refundable: Original shipping costs (unless return is due to our error)

3. How to Return an Item

1. Contact Us: Email sales@mycarsparts.com with your order number and reason for return
2. Receive Instructions: We'll email you return authorization and shipping instructions
3. Ship Your Return: Pack items securely and include all original documentation
4. Confirmation: We'll notify you when we receive and inspect your return

Tip: We recommend using a trackable shipping service and retaining your receipt until refund is complete.

4. Damaged or Defective Items

If you receive a damaged or defective item:

• Contact us within 7 days of delivery
• Provide photos of the damage/defect
• We'll arrange a replacement or refund at no additional cost

5. Exchanges

Need a different part or size?

• First return the original item following our standard return process
• Then place a new order for the correct item
• Contact us if you need assistance selecting the right part

6. Contact Us

For any questions about our Refund & Returns Policy:

Email: sales@mycarsparts.com

Please include your order number and "Return Request" in the subject line.